Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Purchase Information: Order details, payment reference numbers (we never store crypto wallet keys or private keys).
• Contact Information: Messages sent through our contact form.
• Technical Data: IP address, browser type, and pages visited for security and analytics.
• Download Logs: Records of product downloads linked to your account for security and support purposes.

2. How We Use Your Information

• To process orders and deliver digital products.
• To create and manage your client portal account.
• To send transactional emails (order confirmations, download links, password resets).
• To provide customer support via email, WhatsApp, and Telegram.
• To send our newsletter if you have subscribed (you may unsubscribe at any time).
• To detect and prevent fraud and abuse.
• To improve our products and services.

3. Payment Data

Payments are processed by PayerURL, a third-party cryptocurrency payment processor. We do not store your cryptocurrency wallet details, private keys, or sensitive payment credentials. We only record transaction IDs and order amounts for reconciliation. Please review PayerURL's Privacy Policy for their data practices.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited circumstances:

• Payment processors: PayerURL receives order data to process your payment.
• Legal requirements: If required by law, court order, or governmental authority.
• Business protection: To protect the rights, property, or safety of PipAlgo Dev, our users, or others.

5. Data Retention

We retain your personal data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (such as financial records).

6. Security

We implement industry-standard security measures including:

• HTTPS encryption for all data in transit.
• Bcrypt hashing for passwords (never stored in plaintext).
• Secure, expiring download tokens for product files.
• Regular security audits of our codebase.

7. Cookies

We use only essential session cookies to maintain your login state. We do not use advertising cookies or third-party tracking cookies.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at support@pipalgo.co.za.

9. Contact

For privacy concerns: support@pipalgo.co.za or @cmfxtrading on Telegram.